Privacy Policy

Immaculate Catering Services LLC

Effective Date: January 1, 2026

Immaculate Catering Services LLC respects your privacy and is committed to protecting the personal information you provide through our website, email communications, phone calls, and customer inquiries.

Information We Collect:

We may collect information you voluntarily provide, including:

- Name

- Phone number

- Email address

- Event information

- Catering service requests

- Billing information provided for approved transactions

- Other information submitted through our contact forms

How We Use Your Information

Information collected may be used to:

- Respond to inquiries

- Provide catering quotes and proposals

- Schedule consultations and events

- Communicate regarding event details

- Provide customer service and support

- Process approved payments

- Improve our services and customer experience

Information Sharing

Immaculate Catering Services LLC does not sell customer information to third parties.

Information may be shared with service providers, payment processors, or vendors only as necessary to provide requested services, process payments, comply with legal obligations, or support business operations.

SMS Communications:

Immaculate Catering Services LLC uses text messaging solely for customer service and business communications related to catering inquiries, appointment scheduling, event planning, quotes, service updates, and customer support.

We do not send marketing or promotional text messages.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages at any time.

Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Payment Policy:

Payments are not accepted directly through this website.

After services are confirmed, clients may receive a written invoice, secure payment request, or instructions for approved payment methods.

Payment terms, deposits, and balances due will be outlined in the client's invoice, proposal, or catering agreement.

Deposit Policy:

A deposit may be required to reserve event dates and catering services.

Deposit requirements and payment schedules will be communicated before services are confirmed.

Cancellation Policy:

Cancellation requests must be submitted in writing.

Deposits and payments may be subject to cancellation terms outlined in the client's invoice, proposal, or catering agreement.

Refund Policy:

Refund requests are reviewed on a case-by-case basis.

Approved refunds will be processed according to the terms outlined in the client's service agreement, invoice, proposal, or event contract.

Service Disclaimer:

Immaculate Catering Services LLC provides catering services based on agreed menus, event details, staffing availability, and service arrangements.

Menu items, pricing, staffing, and event services are subject to availability and confirmation.

Security:

We take reasonable measures to protect information submitted through our website and business communications. However, no method of electronic transmission or storage is completely secure.

Contact Information:

Immaculate Catering Services LLC

Phone: 916-4153628

Email: info@immaculatecateringservices.com

Business Address:

7451 Auburn Blvd STE C

Citrus Heights, CA 95610

If you have questions regarding this Privacy Policy, please contact us using the information above.